Return & Refund Policy

Last updated: September 2026

Thank you for shopping with Abeer Digitals. We want you to understand the nature of our digital products before completing your purchase.

Digital Products

All products sold by Abeer Digitals are digital products unless otherwise stated. No physical item will be shipped.

Because digital products are delivered electronically and may provide immediate access to downloadable files, templates, or other digital resources, purchases are generally non-refundable once the digital product has been accessed or downloaded, except where a refund or other remedy is required by applicable law.

Returns & Exchanges

Digital products cannot be physically returned.

We generally do not offer exchanges for digital products once access has been provided. Please review the product description and included materials carefully before purchasing.

Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us with your order details. We will review the duplicate purchase and assist where appropriate.

Technical Issues

If you experience a problem accessing your purchase, downloading your files, or opening an included template link, please contact us.

We will make reasonable efforts to provide a working replacement link or otherwise resolve verified technical issues with your purchase.

Canva Templates

Some products include editable Canva templates. Please ensure you can access Canva before purchasing a Canva-based product.

Availability of individual Canva features, fonts, images, or elements may depend on Canva and your account type.

Abeer Digitals is not responsible for changes made by third-party platforms such as Canva, but we will assist with issues relating to the template access provided with your purchase where reasonably possible.

Change of Mind

Because our digital products can be accessed immediately after purchase, we generally cannot provide refunds solely because you:

• Changed your mind after receiving access.
• No longer need the product.
• Purchased the wrong product without first reviewing its description.
• Lack the software, account, or technical ability required to use the product.
• Expected features that were not stated in the product description.

This does not affect any rights or remedies that cannot be excluded under applicable consumer law.

Contact Us

If you believe there is a problem with your order, please contact us and include your name, order number, email address used at checkout, and a description of the issue.

Abeer Digitals